PrivacyPolicy
How we collect, use, and protect your personal data
Introduction
Privacy and personal data protection policy
Monalisa Barbershop, located at Kolokotroni 15A, Chalandri, Attica, Greece, is responsible for processing your personal data.
This privacy policy describes how we collect, use, store, and protect your personal data.
We fully comply with the General Data Protection Regulation (GDPR) and Greek Law 4624/2019.
Use of our services implies acceptance of this privacy policy.
Data Collection
What data we collect and how
We collect the following types of personal data:
Identification data: name, surname, phone, email
Appointment data: date, time, service type
Medical data: allergies, special requirements (only if declared)
Technical data: IP address, cookies, browsing information
Images: photographs during service provision (with consent)
Data is collected through:
Appointment booking form
Phone communication
Email communication
Direct communication at the store
Data Usage
Why we use your data
We use your personal data for:
Managing and organizing appointments
Providing personalized services
Communication for updates and reminders
Improving the quality of our services
Legal obligations and accounting procedures
Advertising activities (only with consent)
Statistical and analytical studies (anonymous data)
Processing is based on:
Consent (for voluntary activities)
Contract execution (for service provision)
Legitimate interest (for service improvement)
Legal obligation (accounting and tax)
Data Sharing
When and with whom we share data
We do not sell, rent, or share your personal data with third parties, except for:
Legal obligations: when required by law or court order
External partners: only for operational purposes (e.g., accounting firms)
Technical providers: for website and booking system operation
Corporate transactions: in case of sale or merger
All our partners are required to comply with strict data protection terms.
We do not transfer data outside the European Union without adequate protection guarantees.
User Rights
Your rights regarding personal data
According to GDPR, you have the following rights:
Right of access: to know what data we have about you
Right of rectification: to correct incorrect data
Right of erasure: to delete your data
Right of restriction: to limit processing
Right of portability: to receive your data in machine-readable format
Right of objection: to object to processing
Right to withdraw consent: at any time
To exercise your rights, contact: contact@monalisabarbershop.gr
We will respond within 30 days of request submission.
Data Security
How we protect your data
We implement strict security measures to protect your data:
Data encryption during storage and transmission
Limited access only to authorized personnel
Regular security system updates
Physical security of servers and files
Staff training on data protection
Regular security tests and audits
In case of security breach, we will immediately notify the competent authorities and affected users.
Data Retention
How long we keep your data
We retain your personal data for the necessary period:
Customer data: 5 years from last visit
Accounting data: 10 years (legal obligation)
Images and videos: 3 years (unless otherwise requested)
Cookies: up to 2 years (unless deleted earlier)
Email communication: 3 years
After the expiration of time limits, data is securely deleted.
You may request deletion of your data earlier, except for data that must be retained for legal reasons.
Children Protection
Special provisions for minors
We do not knowingly collect personal data from children under 16 without parental or guardian consent.
For children's haircuts, parent or guardian presence is required
Minors' data is protected with increased attention
Parents may request deletion of their children's data
We do not use minors' data for advertising purposes
If we accidentally collect minor's data, we will delete it immediately.
Contact and Disputes
How to contact us
For any questions regarding privacy policy:
Email: contact@monalisabarbershop.gr
Phone: 210 6829106
Address: Kolokotroni 15A, Chalandri, Attica
For disputes regarding data processing:
You may contact the Data Protection Authority
Legal remedies according to Greek legislation
We will respond to all requests within 30 days.
Policy Modifications
Changes to privacy policy
We may modify this privacy policy at any time.
Significant changes will be announced via email
Updated policy will be published on the website
Continued use of services implies acceptance of changes
In case of disagreement, you may discontinue use of services
We recommend checking this page regularly for updates.
Important Notice
Protecting your personal data is our priority. We fully comply with GDPR and Greek legislation for data protection.
Contact and Disputes
For any questions regarding privacy policy, contact us: